History: CLWE Feedback from Alain DÃ©silets - Marta Stojanovic - AndrÃ© Guyon - 2009-01-20

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Source of version: 17 (current)

On 2009-01-20, Alain and Marta and AndrÃ© did a 5h translation session on the Mozilla support site. This is the feedback based on that experience.

* AD: First thing I notice is that it's hard to find stuff to translate. 
**For example, I can see a list of popular articles on this page:  
***http://support.mozilla.com/tiki-wiki_rankings.php?locale=en-US&limit=500&categId=1
** but I can't tell which ones are in need of translation. I have to browse through each of them to see if it does.
** Even there, I have be logged in if I want to see the notification that a page needs translation (I wasn't logged in at first). 
** I also note that the documentation on this page: http://support.mozilla.com/en-US/kb/Translating+articles says that the translation notice should appear at the top, whereas it actually appears on the right column.
** Altogether, it took me 25 mins to find a page to translate, but considering that I was often talking with AndrÃ©, I would say it would have been 10 mins uninterrupted.
* Another irritant is that once I found a page to  translate and click on help translate, it asked me to login. Yet, I was already logged in.
* I notice that on Sumo, the language link is way at the bottom and not very noticeable.
* There seems to be a major bug.
** I go to this page:
** http://support.mozilla.com/en-US/kb/Configuring+AVG+Internet+Security
** And click on the Language link, I don't see French in the list. Yet, if I click on the Translate link, I don't see French as one of the languages that I can translate to. But I get a choice to translate into Albanian, etc...
* So... I went to this page instead:
** http://support.mozilla.com/fr/kb/Using+the+Windows+Media+Player+plugin+with+Firefox
** I saw the note at the top which said that the French content is out of date compared to the English version. 
** My first reflex was to go to the link that says Traduire cette page (further down on the right).
** But, this is for translating to a new language. Instead, I have to click on "View changes and update currently viewed language version". I had seen that link, but since it did not contain the word translate, I hadn't realized that it was for translating updates.
** First thing I notice is that the wiki markup contains a number of cryptic codes. For example: 
*** {SHOWFOR(spans=on)/}
** As a software developer, I feel relatively comfortable with this, but I suspect non-tecchies won't know what to do with that.
** Second, I see a long section highlighted in greeen:
*** {img src="img/wiki_up/updating a page.png" }
** But when I look in the French, it seems that all of it has already been translated. As the developer, I think i know why. Probably somebody translated it, but did not click on Complete Translation. So system thinks it's still needs translation. OK, no problem. But I still need to compare the green stuff to the French stuff and am having difficulty  doing it because I use a screen with very little resolution (may not be a problem with larger screens).
** AprÃ¨s comparaison, je m'apercois que c'est la section Advanced information qui a Ã©tÃ© ajoutÃ©e.
** Je copie coller.
** Je sais pas comment traduire 'advanced information'. Ca me prendrait un concordanceur genre webitext.
** Quand vient le moment de traduire le terme plugin, je ne sais pas quel Ã©quivalent franÃ§ais est standardisÃ© sur le site Mozilla. Ã‡a serait bien d'avoir une MÃ©moire de traduction qui permettrait de chercher Ã  l'intÃ©rieur du site.
** Un moment donnÃ©, le texte pointe vers la page: ((Using the QuickTime plugin with Firefox)), mais je ne sais pas si la page a Ã©tÃ© traduite en FranÃ§ais, et si oui, quel est le nom de cette page. Pour trouver la rÃ©ponse, je dois ouvrir une autre page, et aller Ã  ((Using the QuickTime plugin with Firefox)), et aller voir s'il y a une version FranÃ§aise. Il n'y en a pas. Je veux traduire le lien et en faire un lien vers une nouvelle page franÃ§aise, mais Ã§a me distrairait de ma tÃ¢che. Pour le moment, je laisse  le lien vers la page anglaise.
** After 60 minutes of translation, I feel like I would like to save the translation and label at least parts of it as complete translations. But I can't do this until I finish the whole page.
* OK, now I am done with translating this page. Now I remember that the page contained some links to English pages and I want to translate them to links to a French page. In particular, I want to create a French version of ((Using the QuickTime plugin with Firefox)), and link to it instead of to the English version.
** But... unfortunately, I can't edit the http://support.mozilla.com/tiki-wiki_rankings.php?locale=en-US&limit=500&categId=1 

!Conclusions

* We need a feature that allows people to easily find a translation task that they can actually deal with 
** List of tasks in source and target language that I master
** Those that are Urgent translation requests should be at the top.
** Should put Marta on this.

* Need a way to find out what terminology choices have been made on a given wiki site (ex: browser = fureteur or navigateur?)
** Local terminology database, or local translation memory
** Youcef is working on those.

* Translation of links is probably a common problem